Monday 21 September 2020

What is Operational Excellence and What Kind of Mistakes Companies Make?


What is Operational Excellence?


Business operations can be enhanced by implementing operational excellence which requires coordination between various departments. It is mainly to focus on removing the waste to broader level that encompasses the business as a whole. Business excellence consulting is given to check the policies, and the goals, whereas operational excellence is to plan and deliver.

The biggest mistake most of the companies make is that they do not take time to see what exactly operational excellence means to the business. Do not make these mistakes in understanding operational excellence.

1. Thinking that operational excellence is a business process management approach. There are many programs involved and focused on specific issues or objectives. While these tools are applied across multiple areas, they are still not optimized equally. Operational excellence consulting teaches to include the concepts as it is seen by the customers. You have to constantly strive for better as operational excellence is an ongoing process.

2. The need to strive for better is critical as you think that achieving BPM programs be just all you need for your business. It is all about how you break the record and get the better day-by-day. Companies that take operational excellence seriously will not just be satisfied for being just good enough, but they would beat their yesterday’s performance.

3. When business excellence training in India is given, the main objective is to make you understand that operational excellence is for business excellence and when you think you are the best provider without any measured parameters, it means nothing. On the other pillar of operational excellence should be quality, reliability that should be measured.

4. If companies fail to map operational excellence against what customers need, the business will have to strive for better as even the best company can come down if the customers are not satisfied. A solely internal view can make the business fail to think about the company’s improvement, and they forget that no business exists without customers.

Take time to redefine operational excellence in your business, and you may feel free to contact us to get more information on operational excellence training in Bangladesh.